Privacy Policy

PRIVACY POLICY

Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

1. Collection of Personally Identifiable Information

We collect personally identifiable information (email address, name, phone number, etc.) from you when you set up a free account with Zhoomi.com. While you can browse some sections of our site without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.

2. Profile and Location Data

We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect fees owed; measure consumer interest in our products and services; inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.

In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users’ activity on our website. We identify and use your IP address to help diagnose problems with our server and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information.

A “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. Zhoomi.com places both permanent and temporary cookies on your computer’s hard drive. These cookies do not contain any of your personally identifiable information.

3. Sharing of Personal Information

While using our service, we may ask you to provide us with certain personally identifiable information (email, name, phone number & city) that can be used to contact or identify you.

The company may use personal data for the following purposes:

To manage your registration as a user of the service.
To contact you via email, telephone, SMS, or app notifications regarding updates or information about products/services.
To provide news, special offers, and general information about similar goods and services.
To attend and manage your requests.

We may share personal information with our corporate entities and affiliates to:

Help detect and prevent fraud or abuse.
Correlate multiple accounts.
Facilitate joint or co-branded services (if requested by you).

We may disclose information when required by law, or in good faith belief that such disclosure is necessary to:

Comply with legal processes.
Enforce our terms or privacy policy.
Respond to claims or protect rights and safety of users or the public.

Zhoomi.com and its affiliates may share your personal data with another business entity in case of a merger, acquisition, or restructuring. In such cases, the new entity will be bound by this privacy policy.

Zhoomi.com, in partnership with Nitro X, is committed to safeguarding your privacy as per the Digital Personal Data Protection Act, 2023. We collect personal details like name, mobile number, and email via our website and Nitro X technology to enhance your experience and provide personalized marketing.

You have the right to request deletion of your personal data. Deleting your account will erase all associated personal data from our system. To initiate this, write to care@zhoomi.com.

4. Links to Other Sites

Our site may link to other websites that collect personally identifiable information. Zhoomi.com is not responsible for the privacy practices or content of those linked websites.

5. Opt-Out

Zhoomi.com provides all users the option to opt out of receiving non-essential (marketing/promotional) communication. If you’d like to remove your contact details from our mailing list or newsletters, please email us at care@zhoomi.com.

6. Advertisements

We use third-party advertising companies to display ads when you visit our website. These companies may use data (excluding name, email, address, or phone) about your visits to show you relevant ads. For questions, contact care@zhoomi.com.